Last Updated on November 3, 2024 by Smart
Are you looking for details about the Reliance Smart Bazaar Return, Refund & Exchange Policy? It’s always good to know details about the latest Return policy of Reliance Retails Ltd, new store “Reliance Smart Bazaar“. Currently, this hypermarket is operational in more than 200 locations in India.
What is Smart Bazaar Return Policy?
The Return policy of all the Reliance Smart Bazaar (reliance smart return policy) stores is customer-friendly & very simple. This return policy enables to you return the products at the store easily & quickly. We are sharing details about the Smart Bazaar policy, For the Smart Point return policy visit; Reliancesmartpoint.com
| Reliance Smart Bazaar Return Policy | Details |
| Store Name | Smart Bazaar |
| Type | Hyper Retail Store |
| Owner | Reliance Retail Ltd. |
| Accepts Return | Yes |
| Accepts Refund | Yes |
| Exchange Policy | Yes |
| No. of Retail Stores | More than 200 |
Smart Bazaar store’s standard return policy offers you 14 days to bring back an item. These standard product return policies are valid across the stores located near you. Their timeline for product returns is valid for all the shopping that you have done from their supermarket stores or hypermarket stores.
How To Return an Item You Bought in a Smart Bazaar Store?
Through this return policy, you can easily return the product that you have bought from their retail stores. Just take the item back to the store & approach the Customer Service Desk. A Customer service desk is located mostly at the entrance of the store. Below are the documents which you require to return a product.
Smart Bazaar Return Policy 2024 Details
The first main point is that you should visit the store with the product if you wish to return the product. Apart from visiting the retail store below are the details about the return policy.
Terms & Conditions of the Smart Bazaar Return, Exchange & Refund Policy
These are the basic & general terms & conditions that you need to fulfill if initiating a return or refund.
- An original Invoice or Bill as proof of purchase is required,
- Products purchased in pairs must be accompanied by original condition,
- All returned products must be in original packaging,
- No alteration or edit in the products,
- Products must be in resalable condition,
- All Products related documents must be returned with the product,
What is Reliance Smart Bazaar Refund Policy?
In any case, we have done shopping for products that we later thought were not required. So how can we get a refund for that product? Is it possible to get a cash refund from Reliance Smart Bazaar retail store?
Technically No, Reliance Smart Bazaar doesn’t offer Cash refunds.
Alternatively, they offer Credit note exchange. The credit note is similar to cash, which is deposited to your mobile wallet in a Rone card account.
What are Smart Bazaar Return Timings?
Typically you can return the products at any time during operational hours. The store timings of the store are given below for your reference. Follow the store timings & initiate a return at the store.
| Smart Bazaar Return Timings | Details |
| Monday to Sunday | 10 AM to 9 PM |
What is the Time of Smart Bazaar Clothes Exchange Policy 2024?
Fashion Apparel is a very popular section in the store after grocery items. Their fashion & apparel are very valuable in terms of price & durability. There might be chances when we go shopping for clothes but may want to exchange due to various reasons.
The Smart Bazaar Clothes Exchange policy enables you to exchange clothes within a timeframe of 14 Days. During this period you may exchange the apparel or clothes products without any hassle.
What is the Product return time for Return, Refund & Exchange?
Below is the time matrix for exchange, refund & return for the purchases made at any Smart Bazaar store. Follow the period & get your products returned at the nearest grocery store.
| Type | Time Period for Return | Products |
| Refund | 1 Day | Dairy Products |
| Refund | 1 Day | Eggs/Fruits/Vegetables |
| Return | 3 Day | Non Food Products |
| Return | 3 Day | Packaged Food Products |
| Exchange | 14 Days | Ladies Apparel |
| Exchange | 14 Days | Kids Apparel |
| Exchange | 14 Days | Men’s Apparel |
| Exchange | 14 Days | Footwear |
| Return | 14 Days | Kitchen Items |
| Refund | 14 Days | Wrong Product |
| Refund | 14 Days | Wrong Offer Applied |
| Refund | 14 Days | Defected or Damage |
What is the process of Product Return?
Follow the below simple process to return the product at the retail store. All smart bazaar stores accept the products returned as per their policy.
Do I Need a Receipt To Make a Return?
How to exchange at Reliance Smart Bazaar Without a bill?
For all the returns, refunds & exchanges they required valid proof of purchase. Although they don’t accept any return without the original bill or invoice, ask them to help if you don’t have one.
3 Tips for Quick & Easy Return
For quick & easy returns follow the below given 3 tips. If you follow these tips, return & refund will be easy for you & you may get it quickly.
How to Register a Complaint Related to Return, Exchange & Refund?
At any point during the denial of services for the return, you may reach customer care. The customer care services details are printed on the invoice. You may find additional details here regarding how to register a complaint at Smart Bazaar stores.
- Call the customer care number printed on the invoice.
- Call the Customer care number at 091-2222785000.
- Email your concern or complaint to Care@[email protected]
FAQ
What is Smart Bazaar’s refund policy?
You can easily refund a product at smart bazaar stores by visiting the store along with the product & original invoice.
How to get a duplicate bill for a return at Smart Bazaar stores?
Reach the customer service desk & ask for a duplicate bill for return.
Do they allow an exchange for clothes?
Yes, you can exchange your clothes.
Final Thoughts
Learning the details of Reliance Smart Bazaar Return Policy should help you be more confident. Moreover, now you know it’s an easy & hassle-free process when it comes to returning or exchanging products at the Smart Bazaar retail stores.
The credit note which is deposited to mobile wallet, that mobile number does not exists ! So how the CN will be adjusted ?
give request to change the mobile number through the store customer care.
I had the similar issue.i requested them to change my no. It has been long since I requested for the same. But I didn’t get my number updated nither I got the credit note.
What is the solution?
I purchased one shirt from your store today evening. Can I exchange as it is little smaller size than my size
Yes,
I purchased an sumeru masala peri peri fries (Frozen food)but I want to return the product,so I went to smart Bazaar and asked for an return but they said that you are not able to return this type of product.
ask the customer care once;
Customer Care: 1800 891 0001 / 1800 102 7382
Customer Service e-mail: [email protected]
I bought an otg today from this store
But as I was unknown that otg and microwave are different so I want to refund this product
Can I?
Ask the customer care to exchange the product;
Customer Care: 1800 891 0001 / 1800 102 7382
Customer Service e-mail: [email protected]
I purchased dress for Rs2500 in Express Avenue mall, Chennai. You mentioned festival offer for fashion store. Purchase above 2500 means we can get a dinner set for Rs 499 which is worth of Mrp Rs.2100. But while billing they didn’t apply that offer they just billed Rs.2500 for dress and Rs.2100 for dining set. Now I need my money back. Will u refund the amount ?
ask the customer to re-bill & raised complaint at customer service number;
Customer Care: 1800 891 0001 / 1800 102 7382
Customer Service e-mail: [email protected]
There is no any clear policy regarding undergarments exchange or return. While go to store for exchange told that is not exchangeable product. Already complain but still not resolved 4866584 is complain number. Also no any exchange policy in invoice or display then how customer know this policy.
SIR NAMASAKAR ,
MY NAME IS JAGDAMBA SINGH,
I HAVE PAY WITH UPI REF NO 331412414610
RS 1848.38 ONE THOUSAND EIGHT HUNDRED FOURTY EIGTH RUPEES THIRTY EIGHT PAISE ONLY
BUT BILL NOT ACCEPTED
PLS,
REFUND MY MONEY IN MY UPI NO 9451957452
THANKS
JAGDAMBA SINGH
Raise a complaint at customer service number
Reliance smart opens at 7 am but why the return has to be from 19 am.This is nonsense return policy.What is the logic behind it
I bought a curtain from smart bazaar store in nexus seawood, but the size of the curtain is not appropriate to our house, and I wish to return it. Can I return this product in our nearest smart bazaar store, instead of returning it to the store I bought it from?
I lost my old bill after shopping from smart bazar .
Do I get the receipt from yesterday’s shopping cuz I lost it
to get duplicate receipt ask the store customer service staff to help, they will surely help.
what is the validity of the refund value credit note, by when it can be redeemed??
If the amount is refunded in your Rone card, it’s lifetime.
Can a credit note from Reliance Smart Bazar be used at Reliance Digital?
If the amount is credit to your Rone card Yes,
Hi,
Tax Invoice:FR4314124500678
Payment ref no:FR43141004820012024
I have purchased lunch box on Saturday dated 20/01/2024 with PH:9738222089 which I used on Tuesday and Wednesday its plastic cap got broke. When I visited Banaswadi branch today 26/01/2024 they denied to exchange or refund and said there in no warranty on these products and non responsive. Also I had to wait nearly 45 mins to get a duplicate bill copy eventhough there was no any crowd when I visited afternoon.
When I see the box it is manufactured on 07/2023 which is five months old also I could see the plastic is not a quality product.
We buy in a trust that at least we could use for 6-12 months, but gets brake in one day, that is not really good product and do not sell these to customers.
We buy other items/products and miss to ask for warranty, but at least its duty of the Mart to explain it which is not done. If it was told there is no warranty at least we go for other options.
I hope this issue resolves soon, since it is not resolved in Banaswadi Branch.
I do not wish to post any video/comments/story about these products on Social media hoping it resolves from your end.
Can I exchange a product bought from store in Bhangagarh in other store as they don’t have the proper size?
Can I exchange product from one store say Bhangagarh in another store say lokhra as they don’t have the preferred size?
I purchased items worth 20000. I want to exchange 2 bags of washing detergent worth 2800 rupees with liquid detergents but i have lost the original bill receipt .. can the customer care help me
Provide the details of payment at the customer service desk, they will surely help.
on 19.02.2024 i buyed item from smart bazaar but unfortunately 1 item the cash counter staff did not gave mistakenly and without checking the bill i came home so will I get refund or the item back
Visit the store & raise your concern. they will surely help.
I bought six packets of Pears soaps unfortunately it is about to expire within 7 months.
Now I want to exchange these all is it possible?
Yes,
on 31.03.2024 i bought Mundu white colour from smart bazaar but unfortunately 1 item the cash counter staff did not pack by mistake and without checking the bill i came home so will I get refund or the item back. We are far away from the store in another town. Munnar.
Name is Prem , ph no is 9446076186.
I purchased a cooler from Crompton, not satisfied with product, lots of sound, how can I return?
yes
Can we exchange/return items bought from different store to some other store?
Can I return a kurta I recently purchased at any Smart Bazaar?
Can I exchange a kurta I recently purchased at any Smart Bazaar or only at the Smart Bazaar I purchase it at?
yes
I visited reliance smart bazaar r city mall on may 1 2024
Purchased a kurta set
It contains kurta and bottom both
But thy charged 699 twice
On kurta cost is 899
Kurta size is m
Bottom size is l
Mid 16819956
Bill no 56
What to do will I get refund online or I need to visit store
I already complained to customer service pls help me out
On 12th may I returned an item worth 260 in reliance smart bazar varanasi.
I got the refund text immediately but it’s almost been 2 day the amount is not showing in my bank account. What should I do now ?
The credit note is on my mobile no. Which is not working can I transfer those credit note to other mobile no. Without OTP
I have purchased a Tshirt on 11th May 2024 for my dad and wanted to return the same. In how many days can I return the product?? Is
we have to take trolly for a single chocolate also is it a fact
Sir/Ma’am
I wanna ask something actually the problem is….. Maine online payment kiya tha successful aa rha tha….. But store p unke desktop p aaya nhi…… Maine dubara pay kiya…. They said amount refund ho jaayega usss bank account m…. kitna time lgta h usme?
Raise complaint
Hello, am going to return done product tomorrow. I want to know that the credit note can be used online or not?
Can I use those credit (received from trends store) on the ajio app??
I bought a biscuit and later realised after billing I won’t have that. Then I asked at the store to exchange but they denied on the day of purchase. Later the next day I spoke to the store manager and he was giving reason that the product should be spoiled to return. I don’t get that the policy states we can exchang if the product is no longer required. But they took 30 mins not to exchange but argue even the store manager did the same. He also told if you do this again we won’t take. I don’t understand what type of customer service is this. A strict action to be taken against this. This is not acceptable. And the employees at store is also too rude